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The following products carry a manufacture repair only warranty. A defective item must be returned to the manufactures warranty service center for a warranty repair, no exceptions or refunds by Xtremedeal4u. Cobra 10-meter radios, Connex 10-meter radios, Galaxy CB and 10-meter radios, General 10-meter radios, Ranger CB and 10-meter radios, and Magnum 10-meter radios. Please refer to the phone number below and call for an RA number before shipping the item to the manufacture for a warranty repair. Product that has been altered from the factory stock (out of the box) condition should be put back to the factory stock (out of the box) condition before shipping the item to the manufactures warranty facility in order to retain the manufactures warranty.